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Description
At this time, a Customer Relations Manager (Client Relations Manager - CRM) is needed to provide support for all functions within the Client Relations team with a primary focus on rate (schedule) inquiries, completion and follow-up of rate (schedule) chart requests, fee changes/updates, general product questions, and agent and dealer portal support. Candidates work with the entire Portfolio staff to ensure the success of Portfolio’s clients with professionalism and enthusiasm and being the “GO-TO PERSON” for all concerns, issues, and direction for everything pertaining to sales while maintaining the company’s philosophies and principles.
*This position is Hybrid after training* Must report to Strongsville, OH office 3 days a week after training.
*Dealership Sales, administration, F&I, and/or Agency experience is a PLUS!
Schedule: 9:30 am - 6:30 pm EST Monday - Friday.
Reporting to the Strongsville, OH office on Tuesday, Wednesday, and Thursday. Work from home on Monday and Friday.
Compensation: $50,000.00k - $55,000.00k per year. Depending on the experience, background, and education requirements that we are seeking. Exceptional Benefits!
Essential Functions:
Requirements
Education and Qualification Requirements:
Preferred Requirements:
Work Environment and Physical Requirements:
Full Time
Retail
$86k-112k (estimate)
05/11/2024
07/09/2024
corporateportfolio.net
Grand Rapids, MI
<25
Retail
The job skills required for Customer Relations Manager include Initiative, Problem Solving, Communication Skills, Microsoft Office, CRM, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Manager positions, which can be used as a reference in future career path planning. As a Customer Relations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Manager. You can explore the career advancement for a Customer Relations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Manager job description and responsibilities
Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
04/14/2022: Fort Myers, FL
Customer relationship management systems, customers are served better on the day-to-day process.
03/20/2022: Huntington, NY
The Customer Relationship Manager also searches for options to expand the client base and develop positive relations with new customers.
03/10/2022: Amarillo, TX
A good customer success manager works hard on making customer experience pleasant and success-driven.
02/28/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
03/26/2022: Long Beach, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Manager jobs
Have a clear escalation pathway.
02/26/2022: Hialeah, FL
Listen, understand and take action.
02/25/2022: Lorain, OH
Use effective customer service software.
02/11/2022: Lynchburg, VA
Be friendly, always happy to help.
02/25/2022: Lubbock, TX
Keep the lines of communication open.
04/01/2022: Wichita, KS
Step 3: View the best colleges and universities for Customer Relations Manager.